Diagnose a Network problem

Service Description

On-site service visit to identify and diagnose issues affecting your home Wi-Fi or internet network. This service is ideal when your home internet feels slow, devices keep disconnecting, streaming buffers, or smart home devices are not staying connected. We perform a thorough evaluation of your router, Wi-Fi coverage, and connected devices to determine the root cause of the issue and provide clear recommendations to restore reliable performance throughout the home. Includes: • Home network and Wi-Fi performance evaluation • Router and modem inspection • Wi-Fi signal strength and coverage testing • Device connectivity checks (phones, TVs, computers, smart devices) • Identification of interference or dead zones • Basic network configuration adjustments when applicable • Testing and verification after diagnosis • Clear explanation of findings and recommended solutions Common Issues We Diagnose: – Slow or inconsistent internet speeds – Wi-Fi dead zones in certain rooms – Devices dropping off the network – Streaming or buffering issues – Smart home devices not connecting – Router or modem not responding Notes: – This service focuses on diagnosing and correcting existing home network issues – Equipment upgrades or additional hardware may be recommended if needed – Does not include internet service provider repairs, but we can help identify if the issue is ISP-related Starting Price: Home network diagnostic visits typically start at $175 for the initial service call and may vary depending on the time required to resolve the issue. The listed booking amount covers only the scope described above. Additional work, labor, hardware or upgrades require a separate quote and client approval.